Privacy Policy

At Prime Mart, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you provide to us, such as:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via our payment gateway)

We may also automatically collect technical data such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order or customer service inquiries

  • Send promotional offers (only if you opt-in)

  • Improve our website and services

  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Shipping carriers to deliver your order

  • Payment processors to complete transactions

  • Trusted third parties that help operate our website (e.g., analytics or marketing tools), under strict confidentiality agreements

4. Cookies and Tracking

Our site uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve functionality. You can disable cookies in your browser settings at any time.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • File a complaint with a data protection authority

To exercise these rights, contact us at [support@primemart.com].

6. Data Security

We use industry-standard encryption and security measures to protect your personal information from unauthorized access or disclosure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.